About CANDOR

Candor is a thoughtfully designed community-centered specialty shop. Each day, we welcome our neighbors with scoopable pick-and-mix candy and a rotating selection of seasonal provisions - curated to feel like a highlight in your home pantry or as the makings of an easy, elevated gift.

We are building our founding team and seeking shopkeepers who take pride in thoughtful service, operational excellence, and community connection.

We care deeply about:

• Genuine, grounded customer service 

• Elevated presentation and merchandising

• Maintaining a retail space that feels considered; calm, beautiful, and welcoming

• Cleanliness and food safety

• Operational discipline

• Building something lasting in our neighborhood

Who You Are

You understand that retail, at its best, is hospitality.

You build trusting relationships with local regulars and first-time visitors alike. You notice details - a smudged bin, a low product level, a guest who needs guidance - and respond without being prompted.

You are comfortable running a small storefront semi-independently and take ownership of your shift. You move fluidly between customer engagement and operational tasks, maintaining both composure and standards.

You likely have 1+ years of retail or hospitality experience and are confident working in a small, high-accountability environment.

What You’ll Do

Customer Experience

• Greet customers with genuine warmth and build long-term neighborhood relationships.

• Guide guests through the bulk candy experience with care and enthusiasm

• Demonstrate strong, confident knowledge of our products - you have favorites you’re eager to recommend, including in our individually packaged pantry selection!

• Use good judgement to make small business magic - whether that’s acknowledging a returning customer with an occasional extra discount, offering a thoughtful sample to an eager but busy family, or organizing a casual in-store tasting when the pace allows.

• Thoughtfully communicate in-store events and seasonal offerings in person as well as on official Candor social media.

Food Handling

• Restock bulk bins and packaged goods throughout shifts

• Assist with inventory management and receiving deliveries

• Maintain exceptional cleanliness across floors, bins, scoops, and surfaces

• Follow all food safety and hygiene policies precisely

• Support fulfillment of catering + specialty orders (e.g. craft candy tray arrangements)

Store Operations + Purchase Processing

• Maintain a polished, welcoming shop environment

• Perform opening and closing procedures in full

• Accurately process register transactions, and proactively report any mistakes (Square Register experience a plus)

• Handle cash responsibly and oversee/sign off on end-of-day cash drawer reconciliation

• Address returns and customer concerns in alignment with store policies

• Follow personal hygiene and staff conduct policies

What We’re Looking For

• High school diploma; college degree a plus

• 1+ years of retail or hospitality experience

• Food safety certification is a plus

• Strong attention to detail and visual standards

• Calm, steady presence during high-volume periods

• We encourage you to apply if you are interested in any of the following formats; Candor will prioritize candidates who can commit to a consistent weekly schedule.

  • Full time (5-7 shifts per week, 30-40+hours)

  • Part time (3-5 shifts per week, 18-30 hours)

  • Supplementary income seekers (typically 2-3 shifts per week, 12-18 hours, with the ability to flex up to part time as needed/desired)

• Candidates should have weekend availability and flexibility during peak seasons (Valentine’s Day, Mother’s Day, July 4th, Halloween, Thanksgiving, December holidays)

• Note:

  • This role requires standing for extended periods, using a step ladder, and lifting up to 30 pounds.

  • Following extension of an offer, all prospective staff will be required to pass a background check prior to starting at Candor.
    

Compensation & Growth

$18–22/hour depending on experience.  

We are hiring multiple team members as part of building Candor’s founding staff. As candidates apply to this posting, we will assess fit for both Associate Shopkeeper and Lead Shopkeeper roles.

Lead Shopkeepers will take on additional responsibilities, including:

• Primary cash drawer management during opening, shift transition, nightly register close

• Certifying completion of all opening and closing procedures

• Supporting operational consistency and standards, including training and oversight of associate staff 

• Working more closely with the owner on crafting our systems, processes, and the broader business strategy based on customer feedback

This is an opportunity to join a small team at the earliest stage and grow with the business as it evolves; as we get our feet under us and consistently meet our sales targets as a business, Candor is committed to meaningfully increasing pay rates to ensure we retain high performers.

While food safety certification is not necessary for employment, Candor will offer reimbursement for team members at any level interested in pursuing state-approved certification for their own personal growth.

Inclusion & Opportunity

Candor is committed to building a workplace where people are respected, supported, and able to do their best work.

We believe diverse teams make better decisions, create stronger businesses, and serve our community more thoughtfully. We believe differences — of identity, background, and lived experience — strengthen our team and enrich the way we serve our neighborhood.

We hire and promote based on the quality of someone’s work, their contribution to the team, and their ability to take ownership and lead.

We also believe that connected community members make the best champions for our shop. We hope you’ll feel comfortable sharing groups, activities, or outside-commitments that are priorities in your life; we don’t view these as impediments or concerns - we view them as assets! Opportunities for Candor to be introduced to a wider network of local candy lovers!

Whether born-and-raised or transplant (no shade - us too!), we want New Yorkers who’ve built themselves into the fabric of this city the same way we’re building our shop .

How to Apply

Fill out this form (estimated time: less than five minutes)

Resume review and interviews will take place on rolling basis thru week of March 16.

Full time staffed store operations projected to begin week of March 30.